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Our Quality

Our Quality

Our Certifications

Certified for Quality, Safety & Sustainability

Independently audited management systems and product compliance. Click any certificate to view the original PDF.

Materials

At Natraj, quality starts with the raw materials. Boards, laminates, steel, fabrics, mechanisms and hardware are sourced to specification from trusted suppliers.

Every incoming batch is checked before it reaches production, so only materials that meet our standards go into your furniture.

Raw materials: wood-grain boards, laminates, steel, edge banding and fabrics

Production Quality Control

Quality is checked at every stage, not only at the end. Raw materials are inspected on arrival (IQC), the first piece of every batch is approved and checks continue on the production line (IPQC), products are pre-assembled (FQC), and every finished order gets a final inspection before dispatch (OQC/QA).

Quality control stages: IQC raw material, IPQC first article inspection, employee self-inspection and on-site checks, FQC pre-assembly, OQC/QA finished product inspection

After-Sales Service

Please do not hesitate to contact your account manager if there are any quality issues. Our team responds quickly and takes action to put things right.

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